Escape Kit Escape Kit

Waivers & Check-In

Custom Fields

Add custom fields to your waiver to collect business-specific data — searchable, reportable, and exportable

Custom fields let you collect business-specific data beyond names and emails. Add a "How did you hear about us?" dropdown, a terms and conditions checkbox, or a special requests text box — and the answers flow into player records, custom field reports, and exports automatically.

Default fields

Every waiver starts with six default fields:

First Name
Shown by default. Required.
Last Name
Shown by default. Required.
Date of Birth
Hidden by default. Optional.
Email
Shown by default. Required.
Phone
Shown by default. Optional.
Team Name
Hidden by default. Optional.

Default fields can't be deleted. You can show or hide them with the visibility toggle and mark them as required or optional.

Open a waiver from the Waivers list and scroll to the Waiver Fields section.

Special default field settings

Some default fields have additional settings:

Date of Birth
A format selector to choose between MM/DD/YYYY and DD/MM/YYYY. This setting applies to the entire location, not just the current waiver.
Email
Opt-in settings: toggle whether to show a mailing list opt-in checkbox, set whether it's checked by default, and customize the opt-in label text.
Team Name
The first team name submitted for a group through the waiver is set as that group's team name. This can be overridden from the group detail page.

Adding a custom field

1

Click Add Field to open the Add Field panel.

2
Fill in the field settings

Label
The text shown to customers on the form (required).
Field Type
Choose from Text Box (free-form input), Checkbox (yes/no), or Drop Down List (minimum two options, enter one per line).
Required
Whether the customer must complete this field.
Help Text
Optional guidance text shown below the field.

You can have up to three custom fields of each type (three text boxes, three checkboxes, three dropdowns) for a maximum of nine custom fields per waiver.

Pro Tip: Dropdown fields like "How did you hear about us?" are especially valuable — they show up as filterable charts in Custom Field Reports, giving you marketing attribution data without any extra tools.

Editing a field

Click any field in the list to open the edit panel.

For default fields, you can edit the label and help text. The field type can't be changed and the field can't be deleted.

For custom fields, you can also change the field type and delete the field. If you change a custom field's type (e.g., from text box to dropdown), the system checks that the new type hasn't already reached its three-field limit.

Common Mistake: Changing a dropdown to a text box loses the dropdown options. Switching back to a dropdown requires re-entering all options.

Reordering fields

Drag and drop fields in the list to change their display order. The order you set here is the order customers see on the waiver form.

Behind the Scenes: Field visibility and required toggles save immediately — no separate save step. When a customer submits the waiver, custom field labels are stored alongside values so the PDF shows the correct label even if you rename the field later. When you copy a waiver, review the custom field setup on the new copy to confirm everything carried over.