Escape Kit Escape Kit

Insights & Analytics

Insights Overview

Track player volume, game master performance, and custom field trends from one dashboard — with configurable time periods and automatic comparisons

The Insights dashboard turns your game data into trends you can act on — player volume over time, game master performance by room, and how customers answer your waiver questions. Pick a time period, switch between views, and share any filtered dashboard state with a URL.

Go to Insights in the sidebar. You need the View insights permission.

Dashboard views

Three tabs organize your data:

  • Players — Player counts, room breakdowns, returning visitor rates, and escape metrics. Includes automatic prior-period comparison.
  • Game Masters — Per-game-master stats with optional room filtering.
  • Custom Fields — How customers answered your custom waiver questions.

Click a tab to switch views. The selected tab and all filters are preserved in the URL, so you can bookmark or share a specific view.

Time periods

Use the period selector in the header to change the date range. Seven presets cover common ranges:

Preset Range
1w Past 7 days (yesterday back 6 days)
4w Past 28 days (yesterday back 27 days)
1y 52 weeks aligned to Saturday boundaries
Mtd First of the current month through yesterday
Qtd First of the current quarter through yesterday
Ytd January 1 through yesterday
All Time Earliest recorded data through yesterday

The default when you first open Insights is 1w.

Custom date range

Click the date range calendar to the right of the preset dropdown. Select a start and end date. If your dates happen to match a named preset (other than All Time), the selector switches to that preset automatically — which also enables prior-period comparison on the Players tab.

Chart granularity

Charts adjust their granularity automatically based on the period length:

Granularity When it applies
Daily 1w, 4w, Mtd, Qtd, and custom ranges of 45 days or fewer
Weekly 1y, and custom ranges longer than 45 days
Monthly Ytd and All Time

Pro Tip: If your weekly charts look too compressed, try the 4w preset instead of 1y. Daily granularity makes short-term patterns much easier to spot.

Prior-period comparison

When you select a named preset on the Players tab, the dashboard automatically loads a comparison period. For 1w, 4w, and 1y, the comparison is the same-length window immediately before the current range. For Mtd, Qtd, and Ytd, the comparison is the equivalent window in the prior month, quarter, or year.

The prior period appears as a purple line on the player count chart alongside the current period in blue. The summary card shows the prior total and a percentage change indicator — green for increase, orange for decrease, gray for no change. Room sparklines also show current vs. prior lines.

All Time and Custom ranges don't include meaningful prior-period comparison data. The Game Masters and Custom Fields views don't show prior-period data regardless of the preset.

Common Mistake: If the prior-period comparison looks empty, check that you're on the Players tab and using a named preset other than All Time. Custom ranges and All Time don't calculate comparison data.

Room filter

A room filter dropdown appears in the Game Masters view only — to the left of the period selector on desktop, below it on mobile. Select a room to narrow stats to games in that room. The default is All Rooms.

The room filter isn't available in the Players or Custom Fields views.

Behind the Scenes: All dashboard state — the active tab, period, room filter, and custom dates — is stored in the URL as query parameters. Refresh the page, share the link, or use browser back/forward and the view is exactly as you left it. Data is cached for 5 minutes, so switching between tabs and periods within that window is instant.