Waivers & Check-In
Post-Submission Pages
Customize the confirmation page customers see after signing — with separate messages for on-site, off-site, and event waivers
The post-submission page is the first thing customers see after signing your waiver. Customize it with arrival instructions for on-site signers, a friendly confirmation for off-site signers, or event-specific details with the date and time pulled automatically from the group.
Configuring post-submit pages
Go to Waivers and click the waiver you want to edit.
You'll see three tabs — one for each waiver type (on-site, off-site, and event).
For each tab, fill in:
Click Save for each waiver type individually — the three types are saved separately.
Common Mistake: Editing and saving the on-site page doesn't affect the off-site or event pages. Make sure to click Save for each tab.
Default values
New waivers start with:
- On-site and off-site — Page header "All done!", Check Mark icon, text header "Thank You", text "You have successfully completed the waiver."
- Event — Same as above, plus
{event_date}and{event_time}variables showing the group's scheduled date and time.
Customize on-site confirmations with arrival instructions like "Please proceed to the lobby" or "Your game master will be with you shortly." This replaces an interaction your front desk staff would otherwise handle manually.
Event variables
The event post-submission page supports two variables in the text field:
These variables only work for event waivers. They're not available for on-site or off-site types.
Common Mistake: If you replace the default event text and forget to include {event_date} and {event_time}, customers won't see their event details on the confirmation page.
Related pages
- Building Your Waiver Form — Where post-submission pages are configured alongside other waiver settings
- Waiver Delivery Methods — How the waiver type determines which post-submission page is shown